Privacy Policy
Effective Date: June 29, 2026
Last Updated: June 29, 2026
Hidden Depths Therapy (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at hiddendepthstherapy.com (the “Site”), how we use it, and the choices you have. Please read it carefully.
An Important Note About Health Information
This Privacy Policy applies to information collected through our website only. It does not govern the protected health information (PHI) we handle as part of providing therapy services. The privacy of your health information as a client is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices, which you receive when you become a client.
Please do not include detailed personal or health information (such as diagnoses, symptoms, or treatment history) in any website contact form or email. Use these only to request an appointment or general information. We will collect any health information you choose to share through secure, HIPAA-compliant channels after we connect with you.
Information We Collect
Information you provide to us. When you fill out a contact or appointment request form, or email or call us, we may collect your name, email address, phone number, and the contents of your message.
Information collected automatically. We do not use website analytics or advertising tracking tools. Like most websites, our web hosting provider may automatically record standard technical information in server logs, such as your IP address, browser type, and the dates and times of your visits, for security and to keep the Site running properly.
Cookies
Our Site may use a small number of essential cookies that are necessary for it to function properly, such as cookies that support page loading and basic security. We do not use advertising cookies, analytics cookies, or third-party tracking technologies. You can control or delete cookies through your browser settings, though disabling essential cookies may affect how the Site works.
Because we do not use advertising or tracking technologies, we do not sell your personal information or use it for targeted advertising.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and appointment requests
- Provide, maintain, and improve the Site
- Communicate with you about our services
- Comply with legal obligations and protect our rights
How We Share Information
We do not sell your personal information.
We may share information with trusted service providers who perform functions on our behalf, such as website hosting, email delivery, and scheduling. These providers are permitted to use your information only to perform services for us. We may also disclose information when required by law or to protect the safety, rights, or property of our clients, our practice, or others.
Your Privacy Choices and Rights
Texas residents may, subject to applicable law, request to:
- Confirm whether we are processing your personal data and access that data
- Correct inaccuracies in your personal data
- Request deletion of your personal data
- Obtain a portable copy of your personal data
- Opt out of the sale of personal data or targeted advertising
To make a request, contact us at cindy.yang@hiddendepthstherapy.com. We will respond within the time required by law, generally within 45 days. We may need to verify your identity before fulfilling your request. Note that information governed by HIPAA is handled under HIPAA and our Notice of Privacy Practices rather than this policy.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive health information through the website.
Children’s Privacy
Our Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us information through the Site, please contact us so we can remove it.
Third-Party Links
Our Site may contain links to third-party websites, such as a scheduling platform or external resources. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Material changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Hidden Depths Therapy
Frisco, Texas
cindy.yang@hiddendepthstherapy.com
713-935-5717